Your suppliers have the data. This is how you get it.
Sustainability data lives in other people’s inboxes. TrustRise replaces the email thread with a structured request — specific fields, a deadline, and an answer that lands in your passport with the document attached.
Structured, not open-ended
A supplier who receives a blank spreadsheet sends it back late or not at all. A supplier who receives five named fields answers them.
Your request names the product, the production step and exactly what you need. Unanswered fields show as pending. A field a supplier genuinely cannot provide is marked unavailable with a reason — a documented gap, not silence.
Specific asks on a specific product, not a generic portal.
What was sent, and when, stays on the record.
Unavailable is an answer. Silence is not.
Approve or return with a reason before anything reaches the passport.
Certificates, test reports and declarations live in your supplier’s library, not in an email thread. A document uploaded once attaches to any request that needs it.
Each one carries its standard, its validity dates and its issuing body, so the system knows when it stops being valid rather than discovering it during an audit.
The same certificate serves every brand that asks for it.
Events at 60, 30 and 7 days before validity ends.
They can export it at any time; it is their record.
No charge, and no brand plan limits what they can record.
When the data you need sits one level further up, your supplier forwards the request to theirs. The sub-supplier gets a free account and submits only the forwarded fields.
Their submission reaches you attributed to them — a wool certificate arrives as the farm’s, not as the mill’s. The sub-supplier never sees your brand, your product or your passport, which is why your supplier is willing to forward at all.
Your supplier and the suppliers they invite.
Evidence carries the name of the company that provided it.
Your supplier’s sources stay theirs.
Sub-suppliers join free, like everyone else.
What this does not do yet
A request that goes unanswered does not generate a chaser email. Overdue requests are flagged in your dashboard, but someone has to look.
Automated reminders are on the roadmap. Until then, treat the overdue flag as your worklist.
Send your first request
Start free, invite one supplier, and ask for the data on one product. Nothing to install, nothing for them to pay.